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Junior Linux System Administrator

OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE.

We believe those who contribute make us better. It’s why we support thought leaders, web developers, trailblazing businesses, entrepreneurs and innovators to contribute, share, and succeed online with domain names and a broad suite of hosting services.

Time and energy go into creating the tools and services that power our customer’s contribution. Like all things Rebel, our work culture invites and inspires, encourages exploration and embraces adaptation. Our manifesto - Be Thoughtful. Be Simple. Be Brave - is woven into the fabric of everything we do, from our robust products to our quirky office traditions.

About Rebel 

We’re committed to:

Enabling Participation: Our mission is to give everyone the tools to contribute online. That means removing barriers and providing a thoughtful and accessible user experience, a venue for community events, discounts when cost is a barrier, and collaborating to help people power their ideas.

Building Community: We support those in our community locally, nationally and globally who share our passion for educating and enabling participation online.

Giving Back: We share our expertise through articles, podcasts and by taking the stage at inspiring events around the world. We also support amazing people and organizations that have a real impact on our society with discounted or free products and services.

Technology: We’re dedicated to protecting our customer’s data and digital assets online. Our infrastructure is the heart of our service offering. We guarantee 99.9% uptime from data centers around the world.

Position

We are looking to add a junior production support staff member to our hosting and network operations team. As a part of this team, you will work on escalated client support tickets that are reported by our Customer Service and internal staff.

In this position, you will support the operations of Rebel's existing cloud applications, as well as contribute to the architecture and deployment of new cloud solutions. You will be working on the web hosting, email, and DNS systems that power the websites of thousands of our customers.

For this position, we require an Engineering, Computer Science, or related degree/diploma, and at least two years of Linux systems administration experience.

Responsibilities:

  • Troubleshoot customer and site issues
  • Administer Linux-based systems
  • Monitor system stability and performance
  • Administer database systems (Microsoft SQL, MySQL)
  • Manage email/DNS systems (including Exim, Postfix, Apache, Bind, power-dns, iptables) and web platforms (Plesk, Virtuozzo)
  • Maintain and improve existing AWS cloud infrastructure
  • Scripting and coding with a wide variety of open source technologies and tools
  • Contributing to IT operations processes

Required skills:

  • Linux/Unix server administration (installation, configuration, and maintenance)
  • Strong Linux/Unix troubleshooting abilities (understanding logs, diagnosing errors and performance issues)
  • Email server administration (Exim, Postfix, dovecot, or other)
  • Web server administration (Apache, Nginx)
  • Scripting or other coding experience (Bash, Python, PowerShell Core, C#, Java, Perl, or other)

Nice to have:

  • Knowledge of PHP, Wordpress and Drupal
  • SQL crafting experience (MySQL/MariaDB, Microsoft SQL server)
  • Windows and/or macOS administration experience
  • Git, or other version control software
  • AWS experience (EC2, EBS, S3, Route53, RDS, etc)
  • Plesk web host administration experience
  • Virtuozzo/OpenVZ virtualization management experience
  • Agile and Scrum project management techniques

Experience:

  • Two years Linux administration and network troubleshooting
  • Two years customer support experience
  • One year scripting/coding experience
  • One year writing/maintaining technical documentation

Our approach:

  • We strive for Simple, Clean and Testable code
  • We love cloud computing (AWS) and service architecture
  • You support your team and raise everyone’s game
  • You support what you build
  • You are brave and take action 

NON-SMOKERS ONLY, PLEASE!

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