Position Title: Systems Administrator Location: Ottawa, ON (377 Dalhousie Street)
About Rebel OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE.
Our customers bring a vision. We give them the platform to share it. Rebel helps people and businesses show up online. Domains, hosting, infrastructure. We keep it simple, reliable, and built to scale. No unnecessary layers. No corporate theatre. Just smart people doing good work together. Our manifesto: Be Thoughtful, Be Simple, Be Brave.
Role Overview We're looking for a Systems Administrator to join our Systems Team. You'll be a hands-on contributor responsible for the day-to-day operations of our IT infrastructure, cloud environments, and hosting platforms, keeping things secure, reliable, and running smoothly. This is a role for someone who takes ownership, brings energy, and isn't afraid to dig in when things get hard.
What You’ll Do
IT Support & Endpoint Management
Manage user access, endpoints, and day-to-day IT operations
Maintain and improve internal documentation and processes
Support onboarding/offboarding and device lifecycle management
Systems & Server Administration
Administer and maintain Windows and Linux servers
Monitor system health, apply patches, and ensure stability
Contribute to disaster recovery planning and uptime improvements
Cloud & Infrastructure (AWS)
Support AWS environments including IAM, networking, compute, and storage
Assist with infrastructure changes and capacity planning under the Team Lead
Help document cloud configurations and maintain operational runbooks
Hosting Platforms
Manage and support hosting environments including Plesk and WordPress
Troubleshoot hosting issues and maintain platform reliability
Assist with migrations and platform improvements as needed
Security & Incident Response
Apply security patches and support access control best practices
Participate in incident response — triage, escalate, resolve
Help maintain audit logs, security baselines, and compliance hygiene
Participate in on-call rotation to support production environments
Respond to alerts and critical incidents outside of business hours as needed
Collaborate with the Team Lead during major incidents and post-mortems
What Matters Most
We can teach tools. We can’t teach mindset. We’re looking for someone who:
Takes ownership and follows through, without being asked twice
Stays calm under pressure and solves problems methodically
Communicates clearly and works well with a small, close team
Is curious, keeps learning, and isn't precious about asking for help
What You Bring
3–5 years of experience in a systems administration or IT infrastructure role
Solid hands-on experience with both Windows Server and Linux (Ubuntu/CentOS/RHEL)
Working knowledge of AWS services (IAM, EC2, S3, VPC, Route 53)
Experience with hosting platforms such as Plesk and WordPress
Comfort supporting IT operations including endpoint management and user access
Familiarity with security fundamentals: patching, access controls, incident handling
Exposure to monitoring tools, ticketing systems, and basic scripting or automation
Comfort in on-call or production support environments
Nice to Have
Experience with Git and basic DevOps workflows
Scripting ability in Bash, Python, or PowerShell
Familiarity with infrastructure-as-code terraform, ansible, git, ci/cd
Any relevant certifications (AWS, CompTIA, Microsoft, etc.)
What We Offer The opportunity to work in an atmosphere that truly rewards hard work and creative thinking.
A central downtown Ottawa location
Comprehensive health and dental benefits
A fully stocked fridge, smoke-free environment, and a team that actually likes each other
Compensation CAD $70,000 - $90,000 annually, plus benefits.
How We Hire As part of our recruitment process, we have used online, automated systems that include the use of actual intelligence as well as what the government now defines as artificial intelligence, for the last 20 years. All final hiring decisions are made by our team and yes, they are quite human. You should be as well please.
NON-SMOKERS ONLY PLEASE If Rebel sounds like the right place for you — what are you waiting for?